Frequently Asked Questions about the Lori Bed

Close up of a queen horizontal Murphy bed with clear finish and green bedsheets

Frequently Asked Questions

All of the most common queries about our products in one place. We've heard it all and then some!

The Lori Bed FAQ

We are the only Murphy Bed company on the market that has successfully eliminated the complex, cumbersome lifting mechanisms found in traditional Murphy Beds. The result is a more affordable product that doesn't compromise on quality. The Lori Bed simply "rolls" up and down along the rounded wooden rockers on the floor, which allows for seamless lifting and lowering of the mattress platform.

This design requires that two able-bodied adults lift and lower together and we strongly recommend against pregnant women and children operating the bed.

Note that the mattress platform is only connected to the wall cabinet when it's locked into place. Once that is unlocked, those two pieces will not be connected, and the platform can be manually maneuvered, giving you the ability to move it around to best fit your space!

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Our beds are made from lightweight poplar plywood, with Zero VOC finishes.

This is a cutting-edge wood technology that allows our beds to remain light while also being extremely sturdy and built to last.

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Yes, absolutely! The Lori Bed is a sturdy piece of furniture, made from cutting-edge, lightweight poplar plywood and is meant to last for years. Therefore, if you are okay with the task of lifting and lowering each day, then the bed can certainly withstand the use.

This design requires that two able-bodied adults are present to lift and lower together and we strongly recommend against pregnant women and children operating the bed.

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Our beds can hold 1000lbs of distributed weight on the mattress platform. We've had people of all sizes use our beds for years and we have never had any reports of our beds breaking from too much weight! Our beds are made of real wood and, therefore, very strong. We know that our beds are built to last and have our Lifetime Warranty to back that up.

Learn more about our Lifetime Warranty here

Since our beds are designed without a lifting mechanism in them, you will need to use your own strength to operate. We recommend grabbing a partner to help lift and lower each time.

To lift our Queen beds at the heaviest point, it will weigh about 45lbs plus half the weight of your mattress -- since the platform will always be supported by the floor when lifting and lowering you only factor in half of your mattress weight. Therefore, if your mattress weighs 80lbs, then you will be lifting about 85lbs total (45lbs + 40lbs).

To lift our Twin beds at the heaviest point, it will weigh about 35lb plus half the weight of your mattress (since the platform will always be supported by the floor when lifting and lowering you only factor in half of your mattress weight). Therefore, if your mattress weighs 50lb, then you will be lifting about 60lbs total (35lb + 25lb).

While some will be able to lift and lower on their own, do always recommend that two adults are present to lift and lower these beds if you are not certain how that weight will feel for you. We never recommend that children or pregnant women lift our beds.

Queen Vertical

Closed: 81.75" H x 62.75" W x 23.25" D
Open: 10" H x 62.75" W x 105" D

Queen Horizontal 

Closed: 63.75" H x 82.75" W x 23.25" D
Open: 10" H x 82.75" W x 86" D

Twin Vertical

Closed: 78" H x 43.75" W x 23.25" D
Open: 10" H x 43.75" W x 100" D

Twin Horizontal
 44.75" H x 77.75" W x 23.25" D
Open: 10" H x 77.75" W x 67" D

See dimension pictures here

Unfortunately, we are not able to do any custom orders or custom cuts on the bed. We only sell the sizes and finishes shown on our product page.

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The Lori Bed comes in two different sizes, listed below. Note that our beds can accommodate mattresses up to 12" thick.

Our Twin beds will fit any standard Twin mattress perfectly. A standard Twin mattress is 75" x 38". Our beds cannot accommodate a Twin XL.

Our Queen beds will fit a Queen size mattress perfectly. A standard Queen mattress is 60" x 80".

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At this time, we do not have a bed that will fit a Twin XL or King sized mattress.

Learn more about our beds here

Our passion has always been about making Murphy beds affordable and accessible to all our customers. At first, as a small company, we accomplished this by making each bed by hand, but at very high prices. As we grew, we couldn't keep up with customer demand, and decided to switch to selling DIY Wall Bed Kits, getting our design into the hands of as many DIY-ers as we could. But as with any DIY project, everybody comes to the workbench with varying skill levels, and over the last 10+ years, we found that this dynamic often translated into finished products that didn't match up to the quality for which we wanted to be known.

So, over the last three years, we've invested considerable time and energy into developing a high-quality, ready-to-assemble Lori Bed in our most popular sizes and orientations. This is a bed that we're extremely proud of -- we precision-manufacture all our beds with a lightweight poplar plywood, and deliver them within 3-7 days. To continue to offer better prices, service, and customer experience, we have decided to discontinue selling DIY Wall Bed Kits so we can focus on delivering the best ready-to-assemble Lori Bed possible.

To all of our DIY-ers out there who are disappointed by this news, we hope that you'll try purchasing one of our Paint-Ready Lori Beds, which will give you the opportunity to make it your own, while also saving several hundred dollars.

Thank you all for understanding and feel free to reach out to with any questions or for help finding the right Lori Bed for you.

We only sell directly from our website and do not have our beds in any physical stores.

Click here to see 2300+ reviews from customers

We value family here at Lori Beds and Mother Nature, of course, is part of the family too. Every Lori Bed bought means 10 trees planted! To date, with your help, our Murphy Beds have resurrected over 50 acres of Mangrove Trees in the most impoverished areas of our beautiful planet. For us, the Lori Bed nurtures connection, thoughtfulness, and togetherness. It adds value to our homes without taking away from the planet.

Click here to learn more about our partnership with ‘The Eden Projects’ and Lori’s commitment to long-term sustainability and environmental progress.

The Lori Bed Assembly

It will take about 1-2 hours to assemble your Lori Bed! We’ve created a simple and strong design that makes it easy for anyone to assemble. No professional assembly is required.

To complete assembly, you will only need a screwdriver, rubber mallet, wrench, stud-finder, and a common drill to mount the cabinet to the wall.

Learn more about assembly here

You will need a hand-held Philips head screwdriver, a rubber mallet or hammer and a small block of wood (to avoid damage to parts) and a 7/8” wrench. A stud finder and power drill will be necessary for anchoring into your wall.

Total time to assemble a Lori Bed is about 1-2 hours and no specialty is required!

See assembly instructions here

Yes, we do! In each kit, we provide two regular locks plus one keyed lock, and you can decide which two locks to install. If you have children around or do not want anyone to open the bed, we recommend installing one regular lock and one keyed lock to be sure that the bed cannot be opened without an adult present.

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If you have hardwood or tile floors, you may want to put something underneath your Lori Bed to help prevent it from sliding around, which will help protect your floors. There are a few easy tricks to help with this!

The most likely time that your Lori Bed would slide, is when you are lifting or lowering the mattress platform. If you have slippery floors, we recommend sliding a yoga mat (or anything with a similar material) under the rockers -- rounded pieces below the lower shelf -- before opening. That will allow the rockers to roll onto the rubber material and stay in place while you are lowering and lifting the bed.

Reach out to our friendly support staff with any questions!

It's important for your Lori Bed to be securely anchored to the wall to prevent tipping. We never recommend using without it being properly anchored. The cabinet will be anchored to the wall and we provide the hardware necessary for most walls. We provide two hardware options, either wood screws to drill into wood studs or toggle bolts for attaching to drywall. If you have a wall made of anything other than wood studs and drywall, we recommend to consult with a contractor or your local hardware store to obtain the necessary hardware to safely anchor your bed.

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Paint-Ready Lori Beds are made from poplar plywood, which needs protection. All Paint-Ready beds should be painted before use, in order to keep the bed beautiful and functional for many years. These are a great option for those that want a specific color we don't offer and want to put their own creative touch on it.

We do recommend painting your bed after it’s assembled, so as not to cover up the pilot holes needed for assembly. This will also give you the chance to make sure it's the right fit for you, as you are not able to return your Lori Bed after it has been painted.

Sanding: A bit of sanding with 120 grit sandpaper will help give the cleanest finish, but it isn't necessary. We do recommend that you lightly sand the edges of plywood pieces, as those will be rough due to their unfinished nature.

Tips for painting: a gallon of water-based interior latex paint with primer is the most forgiving product to use. Get the best quality paint you can afford, and your finish will last a long time. Eggshell, matte or semi-gloss paints will show fewer imperfections than high-gloss paints. Water-based enamels and oil-based paints will dry harder and last longer, but they are messy, very strong-smelling as they dry, and require more experience to use.

We do not recommend staining your Paint-Ready Lori Bed.

Learn more about our bed options here

All Lori Beds are built with a baseboard cutout that is 6 inches tall + 2 inches deep and will accommodate most baseboards.

See dimensions of the Lori Wall Bed here

The Lori Mattress

The Lori Mattress is 10” thick in all sizes. This thickness ensures plenty of space to properly close within the Lori Bed and even allows for sheets and light bedding to remain on when closed.

The Lori Mattress is the first mattress designed from scratch to be comfortable and long-lasting when stored in a Murphy bed. We first selected the best spring unit to provide core support both when you sleep, as well as when being stored on its side. Each mattress is then also manufactured with specialized tufts to provide extra support throughout. The tufting twine holds the comfort layers together throughout the mattress which, combined with edge support, provides incredible structure to the mattress without compromising on superb comfort.

The Lori Mattress should be opened within 30 days of receipt. Prolonged compression in the box (beyond 30 days) may cause damage to the mattress. If you are not able to open your mattress within that timeframe, be sure to reach out to our support team to discuss delayed shipment.

The Lori Mattress is designed to sleep on one side, so it cannot be flipped. It’s not necessary, but you are welcome to rotate the mattress as you’d like.

Yes! As long as the dimensions of our mattress match the requirements of your Murphy bed, this mattress is great to use on any bed (standard beds included).

The Lori Mattress will ship compressed in a box. While you can sleep on the mattress immediately after unboxing, we recommend 3 to 5 hours for the mattress to completely expand.

Twin Lori Mattress = 38.5”x 74.5”, Weight = 50lbs
Queen Lori Mattress = 59.5”x 79.5”, Weight = 77lb

All sizes are 10” thick. Our mattresses are handmade products, which means that there is a +/- .5” tolerance for each measurement listed.

The Lori Mattress is made of memory foam. This is a CertiPUR-certified high-density foam with individually wrapped coils (made of recycled steel) - Twin has 496 coils, Queen has 825 coils - a cotton/polyester insulator pad, organic cotton fabric, and a rayon/polyester fiber layer.

We designed the mattress to have a medium-firm feel. The mattress design incorporates several materials that promote airflow to ensure it will not sleep hot.

No. The mattress design incorporates several materials that promote airflow; organic cotton fabric, rayon fiber, and individually wrapped coils. The medium/firm feel allows you to sleep on the mattress, without sinking into the mattress.

The Lori Mattress comes with a 10-year limited warranty. The limited warranty covers workmanship, not normal wear, and tear.

Mattresses are heavy. We recommend having a partner or friend help set up the mattress. Unbox the mattress in the same room as the Lori Bed. Make sure the Lori Bed in is the down or sleeping position. Carefully open the mattress box, slide out the compressed mattress, and then place the compressed mattress on the open Lori Bed platform. Slowly unwind the plastic film until is it completely off, and the rolled mattress starts to take shape. Once the mattress is in the proper position, use scissors to carefully cut the plastic mattress bag. Once open, discard the plastic and cardboard box. It will take about 3-5 hours for your mattress to completely expand.

Yes. The foam in the Lori Mattress is CertiPUR certified. This means all of the foam is Low VOC, made without ozone depleters, without PBDEs or the following Tris flame retardants: TCEP, TDBPP, TDCPP, or TEPA. It’s also without mercury, lead, or heavy metals, and without formaldehyde or phthalates and is regulated by the Consumer Product Safety Commission.

Yes. The rayon fiber layer adds comfort, as well as dust mite protection.


Lift with a Partner

The Lori Bed simply "rolls" up and down along the rounded wooden rockers on the floor, which allows for seamless lifting and lowering of the mattress platform.

This design requires that two able-bodied adults lift and lower together and we strongly recommend against pregnant women and children operating the bed.


Shipping is 100% free in the continental United States with a typical delivery time of 3-7 days after it leaves our warehouse. Orders are typically fulfilled within 1-3 business days. As we ship very quickly, you will need to alert us of any mistakes on your order immediately to avoid paying any return shipping fees if your order leaves our warehouse and needs to be returned.

The Lori Bed will arrive in two flat-packed boxes weighing about 80lbs each. The Lori Mattress will arrive in one box that is 60lbs for a Twin or 80lbs for a Queen. Please lift boxes with a partner.

If there are multiple boxes in your order, these may arrive at different times or days. Be sure to check all tracking information to know both of the estimated arrival times/days. Note that the estimated delivery dates may change while in transit and we cannot guarantee delivery on a specific day.

Orders are delivered right to your doorstep (or wherever packages are typically left) and no signature is required. To make any special arrangements around delivery, please reach out to FedEx directly at once you have your tracking information.

We offer shipping to Canada for $249 for Lori Beds and $99 for Lori Mattresses with delivery times ranging from 7-21 business days. We also ship to Alaska and Hawaii for $499 for the Lori Bed and $249 for Lori Mattresses with a typical delivery time of 7-14 business days. We are unable to ship to any other destinations at this time.

Orders are typically fulfilled within 1-3 business days. Once it has shipped, the typical delivery time is 3-7 business days to arrive at your door.

The Lori Bed ships in 2 boxes and the Lori Mattress ships in 1 box. As we ship very quickly, you will need to alert us of any mistakes on your order immediately to avoid paying any return shipping fees if your order leaves our warehouse and needs to be returned.

Once the order ships you will receive an email with your tracking numbers, in which you will see the estimated delivery times. Note that the estimated delivery dates may change while in transit and we cannot guarantee delivery on a specific day. As Lori Beds come in 2 flat packed boxes, it's possible these may arrive at different times. Be sure to check all tracking information to know all of the estimated arrival times/days.

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If you live in Canada, you're in luck! We recently started shipping to Canadian customers for a $249 flat-rate shipping charge on the Lori Bed and a $99 shipping charge for the Lori Mattress. Please see our shipping & returns page for more information.

Unfortunately, we can't ship Lori Beds or Mattresses to any other international countries at this time.

*International customers are individually responsible for all VAT, tariff, duty, taxes, handling fees, and customs clearance charges required by their country for importing the Lori Bed. These costs are not included in any purchase made on and must be covered by the buyer.

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Yes, we can ship our beds to Alaska and Hawaii! Shipping charges are $499 for the Lori Bed and $249 for the Lori Mattress, with a typical shipping time of 7-14 days.

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We know that a lot of people like to plan ahead in ordering their Lori Beds. Therefore, we are more than happy to delay shipment for you so that you only receive your order when you are ready to do so. While we cannot guarantee delivery on a specific date, we can help make sure it will not arrive before you are ready to receive it.

Right after you place your order, send an email to with your Order # and the date that you can receive your order. Be sure to pick a date that it can arrive either on or after and we will manually schedule that out for you.

Contact our amazing Customer Support team here!

Need to arrange freight forwarding? Please email us directly at and we'd be happy to help!

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The Lori Bed will arrive via FedEx in two flat-packed recyclable cardboard boxes weighing about 80lbs each.

The Lori Mattress will arrive via UPS in one box weighing 60-80lbs (dependent on size ordered).

We recommend lifting all boxes with a partner due to the weight.

Learn more about shipping here

Warranty and Money Back Guarantee

97% of our customers keep and love their purchases and we want every single customer to have a great experience buying from us.

The Lori Beds 60-Day Money Back Guarantee means you have 60 days to initiate a return for your Lori Bed for any reason, plus a lifetime of support if anything ever happens to your bed. You can buy from us with full confidence that we’ll be here to help if something goes wrong, or if the bed just doesn’t end up working out for you. If for some reason it’s not working out, you can return it in the original boxes for a refund.
You can learn more about our 60-Day Money Back Guarantee here.

The Lori Mattresses have a 100-day Sleep Trial. Because your body can take a few weeks to adjust to a new feel and support level, we ask that you sleep on it for a minimum of 30 days to give yourself the full experience. If after 30 days you're still not satisfied, please reach out to us.

And remember, if you have any issues whatsoever with your bed, even if you’re not sure you want to return it, please get in touch with us personally. We want you and every other Lori Beds customer to have the best possible experience with us.

Lori Bed products are so high-quality that we confidently offer a generous warranty on all components. The Lori Bed comes with a Lifetime limited warranty and the Lori Mattress comes with a 10-year limited warranty.

In the unlikely event that your order arrives to you in less-than-perfect condition, and you would like to submit a warranty claim, please reach out to us.

How Our Return & Warranty Policy Compares to Other Murphy Bed Companies


Yes! We're proud to offer a full suite of accessibility adjustments that will adjust the display of our website to accommodate your needs.

You can access the accessibility menu by clicking the blue "Accessibility" icon in the bottom left corner of every page on our website.

Need more help? Contact us here

Interested in joining our team? Click the link below to see our open positions.

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If you are eligible to be tax exempt, please contact us directly before placing an order and provide the Exemption Certificate for us to review. Once those documents are verified, we can help you place an order. We are not able to process a refund for tax exemptions after an order is placed.

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Get in touch

We provide fantastic customer service every day of the week, with fast response times to get you what you need. Reach out to us using one of the methods below, and we look forward to helping!

Chat Support: Click on the chat icon in the lower right corner of your screen to start a live chat with one of our team members

Phone Support: Contact a member of our team at (888) 457-2577

Email Support: Contact us by sending an email to