Warranty Claims

Lori Beds products are built to last and backed by industry-leading warranties. The Lori Bed and YouLift Bed include a Limited Lifetime Warranty, while the Lori Mattress and YouLift Mattress are covered by a 10-year warranty. Contact us for a copy of our full warranty details.

If your order isn’t as expected, we’re here to help. Submit a warranty claim using the form below.

Warranty Claim Types

Shipping Damage – The product was damaged in transit.
Manufacturing Defect – A flaw in materials, hardware, or craftsmanship.
Missing Parts – Essential components were not included in your shipment.

How to Submit a Claim

To help us process your claim quickly, please:
✔ Complete the Warranty Claim Form below.
✔ Attach clear photos of the affected product or part, including close-ups and full views.
✔ Include photos of the shipping box and label (for shipping damage claims).
✔ Provide a detailed description of the issue.

We’re committed to resolving your claim efficiently and ensuring your Lori Beds product meets our high standards.

If you notice shipping damage, defects, or missing parts/hardware, please contact us before assembly (or as soon as possible). Delayed reports may affect the eligibility of your warranty claim.